Introduction
Thank you for visiting our website. With the following data protection declaration, we inform you about the types of your personal data (from now on, also referred to as “data”) that we process, for what purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both in the context of the provision of our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (from now on collectively referred to as “Online Offer”).
Status: 8 January 2023
Table of contents
- Introduction
- Person responsible
- Summary of processing operations
- Relevant legal basis
- Transmission of personal data
- Data processing in third countries
- Deletion of data
- Use of cookies
- Business services
- Payment procedures
- Provision of the online offer and web hosting
- Contact and requests
- Management, organisation and support tools
- Modification and updating of the privacy policy
- Rights of data subjects
Person responsible
Petra Weber KrimiKiosk Verlag
Falkenburgstr. 18
50935 Köln, Germany
+49221437820
Email: rose.h.schmollek@georgeedalji.com
Summary of the processing operations
The following sums the types of data processed and the purposes of their processing and refers to the data subjects.
Types of data processed.
- Inventory data.
- Payment data.
- Contact data.
- Content data.
- Contract data.
- Usage data.
- Meta/communication data.
Categories of data subjects
- Customers.
- Interested parties.
- Communication partners.
- Users.
- Business partners and contracting partners.
Purposes of processing
- Provision of contractual services and customer service.
- Contact enquiries and communication.
- Security measures.
- Office and organisational procedures.
- Managing and responding to enquiries.
- Firewall.
- Feedback.
- Provision of our online services and user experience.
- Information technology infrastructure.
Relevant legal bases
Below you will find an overview of the legal basis of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or domicile. Should more specific legal bases be relevant in individual cases, we will inform you of these in the data protection declaration.
- Contractual performance and pre-contractual enquiries (Art. 6 (1) p. 1 lit. b) GDPR) Processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures at the data subject’s request.
- Legal obligation (Art. 6(1)© DSGVO) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
- Legitimate interests (Art. 6 (1) p. 1 lit. f) DSGVO) – Processing is necessary for the purposes of the legitimate interests of the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data.
Transmission of personal data
In line with our processing of personal data, the data may be transferred to or disclosed to other bodies, companies, legally independent organisational units or persons. The recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and, in particular, conclude corresponding contracts or agreements that protect your data with the recipients of your data.
Data processing in third countries
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies. In that case, this is only done following the legal requirements.
Subject to express consent or contractually or legally required transfer, we only process or have data processed in third countries with a recognised level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
Deletion of data
The data processed by us will be deleted in accordance with the legal requirements as soon as their consent permitted for processing is revoked or other permissions cease to apply (e.g. if the purpose of processing this data has ended to apply or it is not required for the purpose). If the data are not deleted because they are necessary for other and legally permissible purposes, their processing is limited to these purposes. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or whose storage is necessary for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.
Our privacy policy may also contain further information on the retention and deletion of data that has priority for the respective processing operations.
Cookies are small text files, or other memory notes that store information on end devices and read information from the end devices. For example, to save the login status in a user account, the contents of a shopping basket in an e‑shop, the contents called up or the functions used in an online offer. Cookies can further be used for various purposes, e.g. for functionality, security and comfort of online offers, as well as the creation of analyses of visitor flows.
Notes on consent: We use cookies in accordance with legal requirements. We, therefore, obtain prior consent from users, except where this is not required by law. In particular, consent is not required if the storage and reading of information, including cookies, is essential to provide a Telemedia service (i.e. our online offer) expressly requested by the user. The revocable consent is clearly communicated to the users and contains information on the respective cookie use.
Notes on legal bases under data protection law: The legal basis under data protection law on which we process users’ personal data with the help of cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is their declared consent. Otherwise, the data processed using cookies are processed based on our legitimate interests (e.g. in the business operation of our online offer and improvement of its usability) or, if this is done in line with the performance of our contractual obligations if the use of cookies is necessary to fulfil our contractual obligations. We explain the purposes for which we process cookies in this data protection declaration or as part of our consent and processing procedures.
Storage duration: Concerning the storage duration, the following types of cookies are distinguished:
- Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their end device (e.g. browser or mobile app).
- Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, the login status can be saved, or preferred content can be displayed directly when the user revisits a website. Likewise, user data collected by cookies can be used to measure reach. Unless we provide users with explicit information on the type and storage duration of cookies (e.g. when obtaining consent), users should assume that cookies are permanent and can be stored for up to two years.
General information on revocation and objection (opt-out): Users can revoke the consents they have given at any time and file an objection to processing in accordance with the legal requirements in Art. 21 DSGVO. Users can also declare their objection via their browser settings, e.g. by deactivating cookies (although this may also limit the functionality of our online services). An objection to using cookies for online marketing can also be declared via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/.
Business services
We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as “contractual partners”) in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g. to answer enquiries.
We process this data to fulfil our contractual obligations. These include, in particular, the obligations to provide the agreed services, any update obligations and remedies in the event of warranty and other service disruptions. Furthermore, we process the data to safeguard our rights and for the administrative tasks associated with these obligations and the company organisation. We process the data based on our legitimate interests in proper and economic management as well as security measures to protect our contractual partners and our business operations from misuse and endangerment of their data, secrets, information and rights (e.g. for the involvement of telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). In line with applicable law, we only disclose the data of contractual partners to third parties to the extent that this is necessary for the purposes mentioned above or to fulfil legal obligations. Contractual partners will be informed about other forms of processing, e.g. for marketing purposes, within the framework of this data protection declaration.
We inform the contractual partners which data is required for the purposes mentioned above or in the course of data collection, e.g. in online forms, using special labelling (e.g. colours) or symbols (e.g. asterisks or similar), or in person.
We delete the data after the expiry of statutory warranty and comparable obligations, i.e., in principle after 4 years, unless the data is stored in a customer account, e.g., as long as it has to be retained for legal archiving reasons. The statutory retention period for documents relevant under tax law as well as for commercial books, inventories, opening balances, annual financial statements, the work instructions required to understand these documents and other organisational documents and accounting vouchers is ten years, and for received commercial and business letters and reproductions of sent commercial and business letters six years. The period shall begin at the end of the calendar year in which the last entry was made in the book, the inventory, the opening balance sheet, the annual accounts or the management report was drawn up, the commercial or business letter was received or sent, or the accounting document was created. Furthermore, the recording was made, and other documents were created.
As far as we use third-party providers or platforms to provide our services, the respective third-party providers or platforms’ terms and conditions and data protection notices apply to the relationship between the users and the providers.
- Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); contact data (e.g. email, telephone numbers); contract data (e.g. subject matter of contract, term, customer category); usage data (e.g. websites visited, interest in content, access times); meta/communication data (e.g. device information, IP addresses).
- Data subjects: Customers, prospective customers, business and contractual partners.
- Purposes of processing: provision of contractual services and customer service; security measures; contact requests and communication; office and organisational procedures; administration and response to requests.
- Legal grounds: Contractual performance and pre-contractual enquiries (Art. 6 para. 1 p. 1 lit. b) DSGVO); Legal obligation (Art. 6 para. 1 p. 1 lit. c) DSGVO); Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
Shop and e‑commerce: We process the data of our customers to enable them to select, purchase or order the selected products, goods and associated services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, in particular postal, forwarding and shipping companies, to carry out the delivery or execution for our customers. To process payment transactions, we use the services of banks and payment service providers. The required information is identified as such in the context of the order or similar purchase process and includes the information required for delivery or provision and billing as well as contact information to be able to contact you; legal basis: contract performance and pre-contractual enquiries (Art. 6 para. 1 p. 1 lit. b) DSGVO).
Payment procedures
In the context of contractual and other legal relationships, due to legal obligations or otherwise based on our legitimate interests, we offer data subjects efficient and secure payment options and use other service providers for this purpose in addition to banks and credit institutions (collectively “payment service providers”).
The data processed by the payment service providers include inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums; the contract, sum and recipient-related details. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. I.e. we do not receive any account or credit card-related information, but only information with confirmation or rejected payment. Under certain circumstances, the data may be transmitted by payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Therefore, please refer to the payment service providers’ general terms and conditions and the data protection information.
The respective payment service provider’s terms and conditions and data protection notices apply to the payment transactions and can be accessed within the respective websites or transaction applications. We also refer to these for further information and the assertion of revocation, information and other data subject rights.
- Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); contract data (e.g. subject matter of contract, term, customer category); usage data (e.g. websites visited, interest in content, access times); meta/communication data (e.g. device information, IP addresses).
- Data subjects: Customers; prospective customers.
- Purposes of processing: provision of contractual services and customer service.
- Legal basis: Contract performance and pre-contractual enquiries (Art. 6 para. 1 p. 1 lit. b) DSGVO).
Further information on processing operations, procedures and services:
Apple Pay: payment services (technical connection of online payment methods); service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA; legal basis: contract fulfilment and pre-contractual inquiries (Art. 6 Para. 1 Clause 1 lit. b) GDPR); website: https://www.apple.com/apple-pay/; privacy policy: https://www.apple.com/legal/privacy/.
Google Pay: payment services (technical connection of online payment methods); service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; legal basis: contract fulfilment and pre-contractual inquiries (Art. 6 Para. 1 Clause 1 lit. b) GDPR); website: https://pay.google.com/about/; privacy policy: https://policies.google.com/privacy.
Stripe: payment services (technical connection of online payment methods); Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA; Legal basis: contract fulfilment and pre-contractual inquiries (Art. 6 Para. 1 Clause 1 lit. b) GDPR); Website: https://stripe.com; Privacy Policy: https://stripe.com/privacy; Basis for third country transfers: Data Privacy Framework (DPF).
Types of data processed.
- Usage data (e.g. websites visited, interest in content, access times); meta/communication data (e.g. device information, IP addresses); content data (e.g. entries in online forms).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of processing: provision of our online offer and user-friendliness; information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.).); security measures; provision of contractual services and customer service; firewall.
- Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
Provision of the online offer and web hosting:
- Collection of access data and log files: Access to our online offer is logged as so-called “server log files”. The server log files may include the address and name of the web pages and files accessed, the date and time of access, the volume of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files may be used on the one hand for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure the utilisation of the servers and their stability; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); Deletion of data: Log file information is stored for the longest 30 days and then deleted or anonymised. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the final clarification of that incident.
- Email delivery and hosting: We use web hosting services, including email delivery, receipt and storage. For these purposes, the addresses of the recipients and senders, as well as further information regarding the email dispatch (e.g. the providers involved) and the contents of the respective emails, are processed. The data above may also be processed to recognise SPAM. Please note that emails on the Internet are generally not sent in encrypted form. As a rule, emails are encrypted in transit, but (unless a so-called end-to-end encryption procedure is used) not on the servers from which they are sent and received. Therefore, we can not take any responsibility for the transmission path of the emails between the sender and the reception on our server; legal basis: legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
- Content Delivery Network: We use a “content delivery network” (CDN). A CDN is a service which delivers the content of an online offer, in particular, large media files such as graphics or programme scripts, quicker and more securely with the help of regionally distributed servers connected via the Internet; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
- Hosting by DigitalOcean: We use DigitalOcean LLC, 101 Avenue of the Americas, 10th Floor New York, NY 10013, USA (“DigitalOcean”), to host and display the site content and processing on our behalf. All data collected on our website is processed on DigitalOcean’s servers. As part of the services mentioned above, data may also be transferred to DigitalOcean servers in the USA for further processing on our behalf. We have concluded an order processing agreement with DigitalOcean (“Data Processing Agreement”, viewable at https://www.digitalocean.com/legal/data-processing-agreement/), in which we oblige the provider to protect our users’ data and not to pass it on to third parties. You can find more information on DigitalOcean’s data protection at the website: https://www.digitalocean.com/legal/privacy-policy/. Further processing on servers other than the ones above of DigitalOcean only takes place within the framework communicated below.
- Wordfence: Firewall, security and error detection features; Service provider: Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); Website: https://www.wordfence.com; Privacy policy: https://www.wordfence.com/privacy-policy/; Standard contractual clauses (ensuring data protection for processing in third countries): https://www.wordfence.com/standard-contractual-clauses/.
Contact and requests
When contacting us (e.g. by contact form, email, telephone or via social media) as well as in the context of existing user- and business relationships, the information of the inquiring persons is processed insofar as necessary to answer the contact enquiries and any requested measures.
- Types of data processed: Contact data (e.g. email, telephone numbers). Content data (e.g. entries in online forms). Usage data (e.g. websites visited, interest in content, access times). Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Communication partners.
- Purposes of processing: contact requests and communication; managing and responding to requests; feedback (e.g. collecting feedback via online form); providing our online offer and user experience.
- Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); contract performance and pre-contractual enquiries (Art. 6 para. 1 p. 1 lit. b) DSGVO).
- More information on processing operations, procedures and services:
- Contact form: If users contact us via our contact form, email or other communication channels, we process the data communicated to us in this context to process the transmitted request;
- Legal basis: Contract performance and pre-contractual enquiries (Art. 6 para. 1 p. 1 lit. b) DSGVO), Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
Management, organisation and support tools
We use services, platforms and software from other providers (from now on referred to as “third-party providers”) to organise, manage, plan and provide our services. We observe the legal requirements when selecting third-party providers and their services.
In this context, personal data may be processed and stored on the servers of third-party providers. This may include various data we process per this data protection declaration. This data may include, in particular, master data and contact data of users, data on transactions, contracts, other processes and their contents.
If users are referred to third-party providers or their software or platforms in line with communication, business or other relationships with us, the third-party providers may process usage data and metadata for security purposes, service optimisation or marketing purposes. We, therefore, ask you to observe the data protection notices of the respective third-party providers.
- Types of data processed: Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Communication partners; users (e.g. website visitors, users of online services).
- Purposes of processing: contact requests and communication; provision of contractual services and customer service; office and organisational procedures.
- Legal grounds: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
Further information on processing operations, procedures and services:
- WeTransfer: Transfer of files via the internet; Service provider: WeTransfer BV, Oostelijke Handelskade 751, Amsterdam, 1019 BW, Netherlands; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); Website: https://wetransfer.com; Privacy policy: https://wetransfer.com/legal/privacy.
Modification and updating of the Privacy Policy
Please inform yourself regularly about the content of our privacy policy. We adapt the privacy policy as soon as changes in our data processing require this. In addition, we will notify you in case the changes require an act of cooperation on your part (e.g. consent) or other individual notification.
We provide addresses and contact information of companies and organisations in this data protection declaration. Please note that they may change, and please check the information before contacting us.
Rights of data subjects
As a data subject, you have various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:
- Right to object to processing: you have the right to object at any time, on reasons relating to your particular situation, to the processing of personal data concerning you, which is carried out based on Art. 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions. If the personal data concerning you are processed for direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing.
- Right of revocation for consents: You have the right to revoke any consent you have given at any time.
- Right to access: You have the right to request information on whether data concerning you is being processed. You have the right to get a report on this data, further details, and a copy of the data following the legal requirements.
- Right to rectification: By the legal requirements, you have the right to request that the data concerning you be completed or that incorrect data concerning you be corrected.
- Right to erasure and restrict processing: You have the right, by the law, to request that data relating to you be deleted immediately, alternatively, to request the restriction of the processing of the data following the law.
- Right to data portability: You have the right to receive data concerning you, which you have provided to us, in a structured, common and machine-readable format under the legal requirements or to demand that it be transmitted to another person responsible.
- Complaint to the supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to submit a complaint to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the requirements of the GDPR.
This Privacy Policy is based on the free Datenschutz-Generator.de by Dr Thomas Schwenke but translated and modified by the website owner.